Data deletion

Last updated: 26 October 2026

These instructions apply to Terra Loom, operated by EZIO DESIGN STUDIOS, including data obtained through Facebook/Meta Ads, Instagram, Google and TikTok reporting connections.

Disconnect a reporting service

1. Sign in to Terra Loom and open Workspace settings → Data connections.
2. Select the reporting connection and choose Disconnect.
3. This removes the connection's stored authorization token and selected resource. To remove the provider's authorization too, revoke Terra Loom in that provider's connected-app settings.

For Facebook and Meta, review your Facebook Business integrations or connected-app settings. For Instagram, review the authorized apps associated with your Instagram account. Removing access does not delete data in the original Meta, Instagram, Google or TikTok account.

Request deletion of information held by Terra Loom

Email areeb7676@gmail.com with the subject Terra Loom data deletion request. Include:

• The email used for your Terra Loom account.
• The workspace name and, for connected data, the provider and account or profile name.
• Whether you want a connection removed, particular saved content deleted, or your account/workspace data deleted.

Do not include passwords, app secrets, access tokens, payment details or identity documents. We will verify your authority before deleting information. Workspace-wide deletion requires the workspace owner's authority; we will not remove another person's data based solely on an unverified email.

We will confirm the scope and outcome of your request, including any records retained for security or legal reasons. Disconnecting alone does not erase saved report results, document versions, shared releases or copies returned to an AI client. Identify that content in your request so we can address retained copies within our control. Contact independent providers or recipients about copies they control.

Revoke an AI connection

Open API & MCP in workspace settings to turn off a connection's reporting permissions or revoke that connection. This prevents further authorized reads; it does not erase conversations already stored by the AI provider.

See the privacy policy for how Terra Loom uses and stores information.